Brief history of integrations between PMS and Channel Manager
Integrations between PMS and Channel Manager are becoming more and more common and necessary for today's hotel management.
And why is that? For the simple reason that it allows us to automate the work of updating the PMS and the Channel Manager, instead of doing it manually.
The integration capability has evolved over time to what is known today as "2 way" integrations. With this type of integration, the PMS receives bookings from the Channel Manager (1 way) and sends availability and pricing information (2 way).
Problems with the 2 way integration arise when the price management tools in the PMS are too basic or unusable for the Revenue Manager. In other words, many Revenue Managers prefer to use the tools of the Channel Manager for rate management. However, in doing so, the price synchronisation with the PMS is lost.
Given that Channel Managers are constantly evolving in the tools they offer for rate management, wouldn't it be very convenient, from the Revenue Manager's point of view, to be able to update the PMS with the Channel Manager's rates, and not the other way around?
What is the "3 way" integration of the PMS with the Channel Manager?
- Receiving reservations (1 way)
- Sending availability (2 way)
- Receiving rates (3 way)
How does the 3 way integration between GuestPro and SiteMinder work?
GuestPro is an integrated technology platform, which includes the functionality of a PMS, a CRM and a booking engine in a single application. As a result, GuestPro has different integration possibilities with SiteMinder:
- Integration as a PMS: GuestPro can receive bookings and send availability.
- Integration as a channel: GuestPro can receive prices from SiteMinder.
This double integration makes GuestPro the only PMS on the market capable of receiving rates from SiteMinder and other channel managers. In this way, the PMS and the Channel are always perfectly synchronised, giving the Revenue Manager the possibility to use his favourite tool at any time.
Are you joining 3way?
If you would like to know more about the "3 way" integration, contactus!
