At GuestPro we are committed to integrating with technological partners to improve our clients' operations and sales. Such as the inclusion of cancellation and/or travel insurance, which is already possible to improve the direct offer compared to OTAs.
Cancellations have always been a problem for the industry, a problem that reached an all-time high during the last pandemic. It is for this reason that protecting against cancellations in the direct sales channel remains key for a hotel. And this is precisely what makes FlexMyRoom, without a doubt, the perfect partner to reduce the historical problem of hotel cancellations, among others.
FlexMyRoom has gone a step further in the contracting of insurance (cancellation and/or travel assistance). It started by eliminating the main friction of prepaid rates and helping the hotel to offer a differentiating service in its direct channel, and now it has become the hotel's technological partner that allows it to embed all types of travel insurance in its direct sales.
The main value of the FlexMyRoom technology is that it allows the hotel to choose a personalised insurance product, 100% automated with the GuestPro engine and with no administrative burden for the establishment.
To get an idea of how this works, let's look at what Booking or Expedia do by allowing travellers to insure their stay on their platforms. This translated into direct sales is what the GuestPro + FlexMyRoom collaboration allows, matching their offer in terms of security but improving it in terms of price and service.
New flight cancellation insurance
FlexMyRoom has recently added another interesting new feature to its technology: the ability to cover flight cancellation. In the prepaid rates, a cancellation insurance can be added to the booking, which includes coverage for flight cancellation as well as flight delays, an innovative aspect in the hotel world. In other words, GuestPro clients can sell prepaid rates where the client can recover their money in case of flight cancellations without affecting the hotel.
Our collaboration with FlexMyRoom continues to add advantages that our clients can benefit from, always with the aim of integrating GuestPro with the best technological solutions on the market.
