Hotel digitalisation with a Menorcan essence
Set Hotels is a clear example of a successful case of technological migration. This family-run hotel chain with a Menorcan essence has more than 50 years of history and has seen how its business has grown carefully, with hard work and commitment, and also in a sustainable way.
Set Hotels currently has 9 hotels, with almost a thousand rooms, and 3 restaurants spread across the island. The chain remains faithful to the family tradition that defends the love for the territory and strives to protect it and to transmit the essence and magic of this dream island to each and every one of its clients.
9 hotels, almost a thousand rooms, 3 restaurants all over the island of Menorca.
In this sense, it has always demonstrated a clear commitment to Menorca, its people and the environment, focusing on local products, developing its activity with respect for the environment and collaborating whenever possible with the entities and companies of the island.
The result of this commitment has been the recent collaboration with our company, which Set Hotels has chosen to carry out the digitalisation of its company, in a fast and simple digital innovation process.
The innovation process has been quick and easy thanks to a close collaboration between both parties.
As a technology partner, we have accompanied the hotel chain in this process by integrating our complete 360º Digital Kit:
-PMS cloud
-Booking engine
-Channel manager
-CRM
- Digital marketing service.
This integration has allowed them to optimise all their management at chain level and has facilitated all internal management processes and guest relations. The hotel chain highlights that with this change they have also managed to save time in management to dedicate to customer relations, one of the advantages they value most at Set Hotels.
The 2021 summer season closed with an optimal occupancy rate and they are already working on the next 2022 season.
