Cancellations have always been a problem for the industry, a problem that reached an all-time high during the last pandemic. It is for this reason that protecting against cancellations in the direct sales channel remains key for a hotel. And this is precisely what makes FlexMyRoom, without a doubt, the perfect partner to reduce the historical problem of hotel cancellations, among others.

Following our philosophy of adding technologies that can benefit our customers, we have recently added a new RMS to our list of integrations.

TecnoHotel is outdoing itself again. The idea is simple: "Learn about hotel management, revenue, sales, management tools and more, in a single morning". Lectures, round tables and networking concentrated in a single morning, travelling around different cities in Spain.

In this third issue we talk about consolidation after a 2022 of growth and hard work. In FOCUS, GuestPro from the inside we focus on us, on the work we are doing and on the clients we are adding to our project.

GuestPro is even more secure thanks to the new procedures implemented to prevent phishing attacks that are affecting the industry.

Phishing is a hacking technique that consists of impersonating a company by sending emails requesting personal and banking information to the user. Currently, we are finding that this practice is affecting many hotels that are having their email passwords stolen to gain access to the details of their customers who receive emails requesting payment for their bookings or part of them through fraudulent links.

Since Airbnb has been accepting professional accommodations, more and more people have decided to use it as a sales channel. Above all boutique, luxury or charming hotels and flat accommodation, but also B&Bs, aparthotels, hostels and all kinds of companies in the hospitality sector are betting on this platform that connects them with a travelling public, eager for experiences and accustomed to the use of technology.

For two days, Barcelona becomes the centre of technology companies in the tourism sector. Speeches, round tables, presentations and a lot of networking take place at Tecnohotel Forum, a congress in which to catch up on innovation and digitisation.

For the first time we held the HotelTech Summit event in Barcelona to bring our technology and that of our partners to urban hotels.

For the first time we bring together experts from the travel tech sector in Barcelona in one of our HotelTech Summit tour events. It's a perfect opportunity to give some insights into how our technology and that of our partners are driving change in the hotel sector.