Summer is reaching its peak!
We’re right in the thick of the peak season and hotels are hanging up ‘fully booked’ signs. It’s an exciting time, but also a stressful one. Between check-in, check-out, guest requests and managing bookings, it’s easy to lose sight of the bigger picture.
When we think of a sustainable or eco-friendly hotel, most of us picture the same things: refillable soap dispensers, the elimination of single-use plastics, or the classic sign in the bathroom asking guests to reuse their towels.
All these measures are fantastic, but the reality of the sector has changed. These days, the green transition isn’t just about analogue solutions. Being sustainable in the 21st century is also a question of digitalisation and operational efficiency. And that’s where GuestPro comes in.
If a guest returns to your hotel, make sure they aren’t booking through Booking or Expedia. That would be a major mistake in your strategy and an unjustified loss of revenue.
How many times has a guest walked through the door of your accommodation, enjoyed their stay, and then returned the following year having booked through Booking or Expedia?
How technology frees reception staff from paperwork and administrative tasks
In this post, we look at what happens when a hotel switches to an automated reception system.
We tell you how Oasis Maspalomas and La Jabega, thanks to Aibo Solutions consultancy and GuestPro technology, have boosted their profits.
In the hotel sector, resistance to change is often driven by the fear of "breaking something that already works". However, relying on manual processes or a single sales channel (such as Booking.com or tour operator) puts a very low ceiling on the growth of any accommodation.
For establishments already operating with GuestPro's PMS, the implementation of the native engine represents a change in cost structure and data management, as well as a lever to boost direct sales.
Avoiding external engines means removing unnecessary layers of complexity and helps maximise a hotel's potential.
How AI-enabled smart scanning is redefining the hotel check-in experience
The hospitality sector is evolving at a dizzying pace towards increasingly agile processes. That is why the speed of reception and the first impression of the guest on arrival at the accommodation are vital to the success of hotels, chains, campsites and tourist flats.
From traditional management to maximum efficiency and centralised operational automation with GuestPro.
We moved to Santa Susanna (Barcelona) to learn about the history of a family business with strong roots in the hotel sector in the Maresme area. With Jordi Mateu, General Manager of Mateu Sánchez Family Group at the helm, they manage two large holiday accommodations with a high volume of operations, especially demanding during the high season: the Hotel Alhambra **** (217 rooms) and the Caprici Beach Hotel & SPA **** (237 rooms).
From a family hotel in Costa Adeje that depended 100% on tour operators, to multiplying its direct sales and surpassing Booking.com thanks to having a good technological partner.
We are at Parque del Sol, a 3-star hotel in Costa Adeje, family-run and open all year round. Its main clientele are families with children, attracted by an excellent location and differential services such as mini-golf and children's play area, which is reflected in a solid online reputation with an 8.5 score on Booking.com.
An example of a boutique hotel in Tenerife that has consolidated direct sales as its main channel, thanks to the consultancy of Aibo Solutions and the GuestPro booking engine.
We are located in Chayofa, a privileged area overlooking the sea, where Estefanía Boutique Suites, a 4-star boutique hotel for adults only, stands out for its focus on wellness, disconnection and experiential luxury. There are 32 suites that offer a different kind of stay based on design, calm and sensory experience.
