How technology frees reception staff from paperwork and administrative tasks
In this post, we look at what happens when a hotel switches to an automated reception system.
At GuestPro we continue to improve our platform so that hotels can offer the best guest experience and at the same time increase their direct revenue.
The latest news is now available: Upselling for GuestPro Direct (booking engine) customers.
GuestPro stars with SiteMinder in the 8th Knowing For Growing meeting of Turistec
With the rise of online marketing and especially direct marketing, hotels are facing new challenges in customer and reservation management.
Automation strategies allow for better customer relations, increased profitability of online sales, and a reduction of stress and workload for reservation and revenue management staff.
PCI-DSS is a standard that regulates the processing of customer card data. Up to now, hotel companies have been rather lax in complying with this standard, and card data are not processed correctly in the vast majority of cases.
