Have we done well this summer?
Reflections on how to improve direct booking
As the season draws to a close, we pause for a moment to reflect on how well we have done our homework to increase direct sales. It is clear that the challenge of obtaining bookings directly on the hotel's website is sometimes complicated for the hotelier.
Reaching a conclusion is complex but it is clear that the efforts are worthwhile and it is worth working in this line to curb the high commissions that marketers take, whether they are OTAs, external agencies or marketplaces.