WebDesk is also an opportunity to regain control of pricing and direct selling in the face of "Booking.com pays".

More and more campsites are opting for our technology to manage their operations. Their interest in a hotel PMS that can be adapted to their needs gives us the opportunity to explore a market in continuous growth from which we can learn and improve.

After several delays and a lot of uncertainty, at the end of the year the new law on registration of guests in accommodation came into force. As a technology provider, we had to prepare ourselves to help our clients to carry out this process through the platform of the Ministry of the Interior SES.HOSPEDAJES.

According to this law, from 2 December 2024 the registration of guests in accommodation will have to be done through the platform of the Ministry of the Interior SES.HOSPEDAJES.

After several delays in the implementation of the law, it finally comes into force. At GuestPro we are aware that this new procedure may create confusion among hoteliers, for this reason we have adapted our platform for compliance. Both our PMS and the online check in already collect guest data following the new legislation.

Once again, within the framework of the TIS of Seville (Tourism Innovation Summit), the technology companies that lead the country in tourism innovation have been made public. And once again Xavier Pallicer, CEO & Founder of GuestPro, has travelled to the Andalusian capital to personally receive this recognition.

The importance of protecting our customers' business and making their transactions even more secure is one of the improvements we have been working on in recent months. Improving your security is almost an obsession, for this reason we have designed a protocol that offers up to 3 methods of double authentication for user login.

We all know that, nowadays, it is necessary to integrate several suppliers in order to reach the optimal technological stack for our hotel. However, the abuse of suppliers can lead us to a very difficult situation to manage, in which we cannot touch anything in order not to break everything.

GuestPro is even more secure thanks to the new procedures implemented to prevent phishing attacks that are affecting the industry.

GuestPro Messages is the new internal messaging service that allows you to record comments, reminders and complaints for specific dates directly in the PMS. This new functionality was born from listening to our customers, knowing what their businesses need, knowing first-hand the day-to-day life of a hotel and adapting our technology to these needs.

We started the month of February with an intense week in Palma to accompany the staff of Hotel Saratoga in the process of implementing our PMS. Living this experience, being in the front line during these moments is, without a doubt, a special moment for the GuestPro team.