In previous posts we have already talked about this regulation, which came into force on 31 December. In short, the aim of this European regulation is to regulate payment services at the time of making a reservation -which directly affects the hotel sector-. And it obliges the guest to validate the form of payment through various techniques to secure the transaction in the system.

Integrations between PMS and Channel Manager are becoming more and more common and necessary for today's hotel management.

Many customers ask us about the COF operation of the Redsys POS. Here is a video in which you can see how the operation works, both online payment with SCA, as well as subsequent operations in GuestPro, both re-authorisations and refunds.

It is already a fact. On 31 December the new PSD2 regulation will come into force, which means a huge challenge for hosting companies, both technologically and operationally.

In this post we leave you the video of the webinar we did last December 3rd.

En este post se describe el funcionamiento del Servidor Proxy PCI-DSS utilizado por GuestPro para la comunicación y almacenamiento de datos sensibles de tarjetas de crédito.

With the rise of online marketing and especially direct marketing, hotels are facing new challenges in customer and reservation management.

Automation strategies allow for better customer relations, increased profitability of online sales, and a reduction of stress and workload for reservation and revenue management staff.

There is a great deal of confusion about the entry into force of the new regulations, and although banks, OTAS and back-office systems have made great efforts, the system is ill-prepared for the change, especially with regard to payment authentication.

Menorca doesn't sleep in August! That's why we have organised the Menorca HotelTech Summit, together with the Mallorcan technology companies EISI SOFT and TravelgateX, leaders in innovation in their respective fields.

Having the right mix of sales channels is a financially prudent decision so that your rooms appear for sale wherever potential guests are searching and booking. While getting bookings is the consummate top priority, we often fail to realise what goes wrong immediately afterwards in what is known as the pre-arrival phase.

Have you ever stopped to think about how travellers are changing the hotel industry in Spain? Valencia continues to be one of the most popular places to stay.