The time between booking and customer arrival is the biggest missed opportunity to increase revenue.

Art. by Larry Mogelonsky for www.hotel-online.com

Having the right mix of sales channels is a financially prudent decision so that your rooms appear for sale wherever potential guests are searching and booking. While getting bookings is the consummate top priority, we often fail to realise what goes wrong immediately afterwards in what is known as the pre-arrival phase.

GuestPro V2 launched

We tell you what we've been up to and what's coming up next. GuestPro Style.

We have recently put into production a new version of our hotel management platform, GuestPro V2. This release is the culmination of two intense years of learning, development and strategy in the hotel technology space.

WPH - CloudHotelier is now Whin

This year 2019 is going to be the year of Whin.

We are leaving behind our previous brands to give birth to a new project, Whin. This change, beyond a new identity, is also a very aggressive evolution of our products and a 180-degree turn in our market positioning.

There is no better gift than a review

WPH CloudHotelier is an atypical provider that does not fit in with the approaches of many players in the hotel sector. Here are some keys to our philosophy and values.

It is very common for our competitors to get very upset when an important client decides to work with us instead of with them. In this post we are going to develop some of the key reasons why clients decide to work with us, keys that our competitors often fail to understand.

Case Study: Divina Suites

A new boutique hotel in Ciutadella.

Divina Suites is one of our latest projects. It is a boutique hotel located in the old town of Ciutadella. The building, built in the 17th century, has been restored preserving the most emblematic original elements of Menorcan stately architecture.

6 key aspects to make your hotel's website attractive and effective

There is not a day that goes by that we don't go on the Internet and, consequently, that we don't visit a website, is there? In a context as technological and trendy as the one we live in, with so many tools at our fingertips, it is important not to lose sight of such an essential aspect (and so often forgotten by the hotel sector) as the image that a hotel offers through its website.

Advances that allow us to browse a website quickly and smoothly should not be at odds with style and design. If not, just ask Apple as the great benchmark in both aspects transferred to its products, shops, etc. For this reason, below we describe some of the recommendations necessary for the functionality of a hotel's website to improve both its performance and customer service: