We are back with our biannual publication to take an in-depth look at what has happened at GuestPro so far this year.
In this third issue we talk about consolidation after a 2022 of growth and hard work. In FOCUS, GuestPro from the inside we focus on us, on the work we are doing and on the clients we are adding to our project.
If you have ever asked yourself this question, you will surely like to know what they told us in the webinar we organised at GuestPro together with Airbnb.
We recently explained the reasons why a professional accommodation should be on Airbnb. Now we take a closer look at this topic, talking in a webinar with two of the platform's managers in Spain, who tell us how to be there and get the maximum benefit for our business.
The importance of protecting our customers and making their transactions even more secure has led us to improve user login protocols.
GuestPro is even more secure thanks to the new procedures implemented to prevent phishing attacks that are affecting the industry.
The dangers of phishing are rife in the hospitality industry, so it is very important to consider a number of best practices for creating a secure email network.
Phishing is a hacking technique that consists of impersonating a company by sending emails requesting personal and banking information to the user. Currently, we are finding that this practice is affecting many hotels that are having their email passwords stolen to gain access to the details of their customers who receive emails requesting payment for their bookings or part of them through fraudulent links.
We integrate with Airbnb so that our clients can connect directly to this platform and take a step further in their sales strategy.
Since Airbnb has been accepting professional accommodations, more and more people have decided to use it as a sales channel. Above all boutique, luxury or charming hotels and flat accommodation, but also B&Bs, aparthotels, hostels and all kinds of companies in the hospitality sector are betting on this platform that connects them with a travelling public, eager for experiences and accustomed to the use of technology.
For the first time we actively participate in the congress organised annually by TecnoHotel - Business Platform.
For two days, Barcelona becomes the centre of technology companies in the tourism sector. Speeches, round tables, presentations and a lot of networking take place at Tecnohotel Forum, a congress in which to catch up on innovation and digitisation.
GuestPro will be at the Business Point of the congress and will participate in a round table and in the Expert Panel.
Once again we will actively participate in one of the leading meetings in digitisation and innovation in the hotel sector. The Tecnohotel Forum Congress is a meeting point for technology and management professionals and hoteliers, both large chains and independent accommodation.
We land in Barcelona to talk about hotel management and operations, revenue management and direct sales.
For the first time we held the HotelTech Summit event in Barcelona to bring our technology and that of our partners to urban hotels.
Innovation and technological solutions to improve sales and hotel operations
For the first time we bring together experts from the travel tech sector in Barcelona in one of our HotelTech Summit tour events. It's a perfect opportunity to give some insights into how our technology and that of our partners are driving change in the hotel sector.
We added a new functionality to our PMS to improve internal communication between hotel staff.
GuestPro Messages is the new internal messaging service that allows you to record comments, reminders and complaints for specific dates directly in the PMS. This new functionality was born from listening to our customers, knowing what their businesses need, knowing first-hand the day-to-day life of a hotel and adapting our technology to these needs.
